Accessibility Statement

We are committed to ensuring accessibility for all guests, both at our hotel and on our website.

Our Commitment

Days Inn & Suites Downtown Gatlinburg Parkway is committed to providing a website that is accessible to the widest possible audience, regardless of ability. We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Website Accessibility Features

Our website includes the following accessibility features:

Navigation

  • Skip navigation link to bypass repetitive content
  • Consistent navigation structure across all pages
  • Keyboard-accessible menus and interactive elements
  • Clear focus indicators for keyboard navigation

Content

  • Semantic HTML5 structure with proper heading hierarchy
  • Descriptive alt text on all meaningful images
  • Sufficient color contrast (minimum 4.5:1 ratio)
  • Resizable text without loss of functionality
  • No content that flashes more than 3 times per second

Forms

  • Clearly labeled form fields
  • Descriptive error messages
  • Required fields clearly indicated
  • Form validation that doesn't rely solely on color

Interactive Elements

  • ARIA landmarks for screen reader navigation
  • ARIA labels on interactive components
  • Keyboard-operable image gallery with lightbox
  • Mobile-friendly responsive design

Hotel Accessibility Features

Our hotel offers the following physical accessibility features:

Accessible Rooms

  • ADA-compliant accessible guest rooms available
  • Roll-in showers with grab bars
  • Lowered fixtures and controls
  • Visual alarms and notification devices
  • Wider doorways for wheelchair access

Common Areas

  • Accessible parking spaces near entrance
  • Wheelchair-accessible entrance and lobby
  • Elevator access to all floors
  • Accessible pool lift available
  • Accessible breakfast area

Services

  • Service animals welcome
  • TTY/TDD available upon request
  • Staff trained in accessibility awareness
Booking Accessible Rooms: To ensure availability of accessible accommodations, please specify your accessibility needs when making your reservation or call us directly at (865) 436-5811.

Browser and Assistive Technology Compatibility

This website is designed to be compatible with:

  • Current versions of major browsers (Chrome, Firefox, Safari, Edge)
  • Screen readers including JAWS, NVDA, and VoiceOver
  • Screen magnification software
  • Speech recognition software

Known Limitations

While we strive for full accessibility, some content may have limitations:

  • Third-party embedded content (maps, booking systems) may not meet all accessibility standards
  • Some older PDF documents may not be fully accessible

We are actively working to address these limitations.

Feedback and Assistance

We welcome your feedback on the accessibility of our website and hotel. If you encounter any accessibility barriers or need assistance, please contact us:

We aim to respond to accessibility feedback within 2 business days.

Continuous Improvement

We are committed to continually improving the accessibility of our website and services. This statement was last reviewed on February 28, 2026.

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