Privacy Policy
Your privacy is important to us. This policy explains how we handle your information.
Last updated: February 2026
Introduction
Days Inn & Suites Downtown Gatlinburg Parkway ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or stay at our hotel.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email, phone, address)
- Payment information for reservations
- Government-issued ID for check-in purposes
- Vehicle information for parking
- Stay preferences and special requests
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Device information
- Pages visited and time spent
- Referring website
How We Use Your Information
We use the information we collect to:
- Process reservations and manage your stay
- Communicate with you about your reservation
- Respond to your inquiries and requests
- Send promotional materials (with your consent)
- Improve our website and services
- Comply with legal obligations
Information Sharing
We may share your information with:
- Wyndham Hotels & Resorts: As a Days Inn franchise, we share guest information with Wyndham for booking management and loyalty programs.
- Service Providers: Third parties who help us operate our business (payment processors, booking systems).
- Legal Requirements: When required by law or to protect our rights.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be indicated by an updated "Last updated" date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Phone: (865) 436-5811
- Email: info@parkwayinnandsuites.com
- Address: 1109 Parkway, Gatlinburg, TN 37738